About us
Industry experts always by your side
Based in London, UK, Webcredible is a pioneering customer experience agency delivering strategy, research, design and testing.
Highly respected in the digital community, we create and perfect digital platforms and interfaces to deliver business success and customer loyalty to our clients around the world.
Webcredible careers
Webcredible is always on the look out for enthusiastic and talented individuals to join our growing team and assist in all activities of the business - user experience design, user research, user testing, digital strategy and account management.
Current job roles:
- Visual designer - You'll work on a variety of design projects for a range of clients
- Lead consultant - You'll work closely with clients delivering research, testing and design to improve the user experience
- Senior consultant - You'll lead on UX projects, supervise consultants and help manage client relations
meet Trenton Moss
Webcredible founder, CEO & Commercial Director
Trenton set up Webcredible because he had a passion for helping people and a vision and mission to improve online customer experiences for everyone.
Trenton was one of the first to set up a UK business that specialised in delivering outstanding user experiences. He continues to be a pioneer in the user experience industry through the work of Webcredible and sharing his knowledge and passion at events and universities around the country.
Our culture
& values
Webcredible is a dynamic, innovative and honest company shaped by the people who work here and upheld by our founder and CEO, Trenton Moss.
We work with our clients to make them the best. We want them to have customers that love their brands, employees that are proud of their digital communications and a business that delivers great financial results. To make this happen, we're home to loads of great minds with passion and experience in customer experience strategy, user research, design, psychology, HCI, web development, UX, usability, accessibility, digital marketing, product development and business & marketing strategy.
We have a strong culture of working in long-term relationships with our clients. Although it's a bit of a cliché, we strongly believe that our client relationships are partnerships and that's the best way for our clients to get the best results.
We like to think we're cool but not cocky, creative but not completely off-the-wall, and hard-working but not worked into the ground.
Our door is always open, so you can pop in any time to get to know us and see how we can make your business and brand more successful.
Our history
A brief glimpse in time of Webcredible
- 2003 Webcredible was founded in the hallway of a house in London by Trenton Moss, who had a vision and mission to improve online customer experiences. At that time, the company had no staff, no office, no reputation and no capital.
- 2005 Webcredible has seen year-on-year growth of 300% and moves into offices in Tower Hill. Webcredible gains its first branding push with the Webcredible superheroes.
- 2007 Apple launches the iPhone and mobile web is born. Webcredible becomes a cross-platform user experience consultancy pushing the user experience industry forward to mobile and user experience design.
- 2011 Webcredible moves to London Bridge, to shiny new offices with purpose built labs, comfy reception area and bright large training room.
- 2012 Webcredible becomes a customer experience agency, delivering strategy, joining online and offline brand communications and optimising all digital platforms for clients around the world. Webcredible gets a brand re-fresh, starting with a new website.
Contact us
Get in touch with us on 020 7423 6320 or e-mail hello at webcredible.co.uk to discuss your customer experience needs and requirements.
Hotels.com
Macmillan
Hitachi Capital
End-to-end customer experience
Customer loyalty & retention
User experience of digital touchpoints
Online sales & conversion optimisation
Digital strategy
Application & product design
Mobile & tablet strategy
