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History & culture

From acorns...

Webcredible was originally founded in 2003. At that time, we had no staff, no office, no reputation and no capital. Since then, the company has gone from virtually zero to one of the most respected consultancies in the usability and accessibility industry.

We do things differently (and better) to our competitors so repeat business and word-of-mouth referrals have fuelled massive growth. The company has experienced year-on-year growth of over 300% since inception. Webcredible is based in the City district of London, with a purpose-built usability testing lab and viewing facilities, and an enviable list of household name clients based in the UK, mainland Europe and North America.

How we do things

Webcredible is a young dynamic company and you can't get a job with us unless you're totally passionate about what you do. We encourage everyone here to spend time doing research, writing articles and developing themselves and their knowledge in the direction of their choice.

There's also a strong culture here of working in long-term relationships with clients. Although it's a bit of a cliché, we strongly believe that our client relationships are partnerships. In return for our honesty and integrity we expect you as a client to be committed to an ongoing, close and collaborative working relationship. It's only by working in this way that we can exploit your intimate knowledge of your organisation and website.

Our values

In a recent company get-together we decided that the Webcredible way is based on the following core values:

Can-do attitude
We always strive to be positive and find practical win-win solutions to any problem whenever possible
Your view is valued
It doesn't matter who you are or where you sit in our company, we care about what you think and everyone has a voice
Open & honest
You won't get any nonsense from us as we're honest and transparent; we call a spade a spade and we don't have 'heirs and graces!'
Keep it simple
We keep things simple because we want everyone to understand us; we strive to demystify complex topics, making them accessible to everyone
Knowledge sharing
We share what we know with each other and our clients freely; we want everyone to know what we know so just try and shut us up!
Everyone mucks in
It doesn't matter how senior you are, there are no tasks beneath anyone in the company; we strive to help each other out without having to be asked

What next?

Please contact us by phone on 0870 242 6095 or by e-mail at . We'll discuss your user experience research & design needs and requirements with no pushy sales pitch and no obligation to you.

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