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Webcredible in the media

Press coverage

Webcredible has appeared in a number of on and off-line publications, some of which are available for free download from this page, as PDFs:

2010

The Daily Express (February 2010)
The Daily Express reports on Webcredible's 2010 ecommerce accessibility report
Computer Active (February 2010)
Computer Active writes about local government websites being voted the most difficult to use in Webcredible's vertical usability poll
Utility Week (January 2010)
Utility Week reports on the results of Webcredible's vertical usability poll

2009

New Media Age (December 2009)
New Media Age runs a feature on sustainability in its user experience directory with comment and advice from Webcredible
Travel Trade Gazette (November 2009)
Travel Trade Gazette runs a feature on web accessibility with comment and advice from Webcredible
Revolution (November 2009)
Revolution writes about creating websites that really work with comment and advice from Webcredible
BBC News Online (October 2009)
BBC News Online reports on Marks & Spencer and WHSmith topping Webcredible's 2009 ecommerce usability report
Computer Weekly (October 2009)
Computer Weekly writes about the growth of online sales and website investment with comment and advice from Webcredible
Yahoo UK News (September 2009)
Yahoo UK News reports on Webcredible's CMS buying poll
Town Hall (August 2009)
Town Hall reports on Webcredible's 2009 local council usability report
Growing Business (July 2009)
Growing Business runs a feature on e-newsletters with comment and advice from Webcredible
Web User (July 2009)
Web User reports on many local council websites being let down by poor transactional usability in Webcredible's recent local council usability report
ABTA Magazine (July 2009)
ABTA Magazine features tips from Webcredible on user experience for the travel industry in its one-on-one section
Travolution (June 2009)
Travolution writes about innovation and the future of user experience in the travel industry with comment and advice from Webcredible
Web User (June 2009)
Web User reports on the results of Webcredible's ecommerce persuasion survey
Web Designer (May 2009)
Web Designer runs a feature on business blogging with comment and advice from Webcredible
The Sun (May 2009)
The Sun reports on Webcredible's 2009 flights online report
Travolution (April 2009)
Travolution reports on budget airlines faring badly in Webcredible's recent flights online report
Web Designer (April 2009)
Web Designer features a series of CSS techniques, tips and hacks with comment and advice from Webcredible
The Independent (March 2009)
The Independent on Sunday writes about where things went wrong for Friends Reunited with comment from Webcredible
Retail Week (March 2009)
Retail Week reports on John Lewis topping Webcredible's ecommerce accessibility report
The Guardian (March 2009)
The Guardian technology supplement reports on John Lewis and Boots topping Webcredible's recent ecommerce accessibility report
Marketing Week (February 2009)
Marketing Week writes about the importance of usability in ecommerce with comment and advice from Webcredible
Yahoo UK News (February 2009)
Yahoo UK News reports on Webcredible's 2009 ecommerce accessibility report
Travolution (February 2009)
Travolution reports on Webcredible's selection by Hostelling International for a usability testing project
Director (January 2009)
Director writes about running PR in-house with comment and advice from Webcredible

2008

Marketing Week (December 2008)
Marketing Week devotes a page and a half of its Trends section to Webcredible's Christmas shopping habits survey
BBC News Online (December 2008)
BBC News Online reports on Southern Water topping our utility website usability study
Utility Week (November 2008)
Utility Week reports on our usability study of the UK's water and energy suppliers' websites
Precision Marketing (November 2008)
Precision Marketing writes about the importance and value of usability with comment and advice from Webcredible
Marketing Week (October 2008)
Marketing Week writes about the role of the online catalogue with comment and advice from Webcredible
The Daily Express (October 2008)
The Daily Express reports on Webcredible's 2008 ecommerce usability report
IT PRO (October 2008)
IT PRO reports on Google's reopening of its 2001 search index with comment and analysis from Webcredible
The Independent (September 2008)
The Independent writes about the launch of the new 'Google Phone' with comment from Webcredible
New Media Age (September 2008)
New Media Age reports on Webcredible's appointment by VideoJug for a usability testing project
Brand Republic (August 2008)
Brand Republic reports on Webcredible's recent poll on online buying habits
New Media Age (August 2008)
New Media Age reports on Webcredible's appointment as Kuoni's usability partner
Marketing Week (June 2008)
Marketing Week writes about website accessibility with comment and advice from Webcredible
Town Hall (June 2008)
The Town Hall newsletter reports on Webcredible's recent poll on council website usage
The Daily Telegraph (April 2008)
The Daily Telegraph lists the 10 most easy-to-use travel websites, as per Webcredible's online travel report
The London Paper (April 2008)
The London Paper congratulates Opodo for coming top in our recent online travel report
New Media Age (April 2008)
New Media Age devotes their trends section to the findings from our recent online travel report
Revolution (April 2008)
Revolution magazine reports on the comprehensive user research and information architecture work Webcredible carried out for Macmillan Cancer Support
Web Designer (March 2008)
Web Designer magazine writes about Webcredible's recent study on the accessibility of some of the UK's leading ecommerce sites
Revolution (February 2008)
Revolution magazine publishes details and commentary from Webcredible on usability for websites on mobile phones
Marketing Week (January 2008)
Marketing Week writes about the user-centered design process with comment and advice from Webcredible
IT Week (January 2008)
IT Week publishes an extensive article on Webcredible's recent usability and accessibility reports

2007

Computing (October 2007)
Computing magazine devotes a full half page to Webcredible's annual ecommerce review
Utility Week (September 2007)
Utility Week reports on our study of the UK's water and energy suppliers' websites
Local Government Chronicle (August 2007)
Local Government Chronicle reports on Webcredible's usability study of the 20 Socitm websites
New Media Age (July 2007)
New Media Age reports on Webcredible's successful usability consulting work with Admiral insurance
Daily Express (July 2007)
The Daily Express reports on Webcredible's recent insurance poll
New Media Age (June 2007)
New Media Age's front page story on the accessibility of social networking sites features comments from Webcredible
Marketing Week (May 2007)
Marketing Week publishes Webcredible's advice in ensuring customers actually make purchases on ecommerce sites
Retail Systems (May 2007)
Retail Systems reports on our recent research showing how web users are becoming more security savvy
.Net (April 2007)
.Net reports on our latest online poll, stating that 16% of users believe that if a site looks professional it's trustworthy
Web Designer (March 2007)
Web Designer features comments from Webcredible and quotes some of our essential ecommerce guidelines in an online shopping report
Retail Week (February 2007)
Retail Week reports on Webcredible's ecommerce usability for Valentine etailers report
Catalogue & E-Business (January 2007)
The business health check uses Webcredible's ecommerce guidelines to highlight best practice for online sales

2006

BBC Radio Lincolnshire interview (December 2006) (audio)
BBC Radio Lincolnshire interviews Trenton Moss about Webcredible's ecommerce report
New Media Age (December 2006)
New Media Age reports on Webcredible's usability consulting for Interactive Investor
New Media Age (November 2006)
Webcredible's director Trenton Moss writes an opinion piece about online advertising
Revolution magazine (October 2006)
Revolution reports on the accessibility work Webcredible did with Visa Europe
Travolution (September 2006)
Travolution reviews our white paper on the state of usability in the travel sector
Retail Week (August 2006)
Retail Week reports on Webcredible's usability consulting for Hotel Chocolat
Growing Business (July 2006)
Webcredible's founder and director Trenton Moss discusses his work-life balance
New Media Age (July 2006)
New Media Age announces Webcredible's new usability service for small businesses, the Website Review Lite (read the full press release about the Website Review Lite)).
New Media Age (June 2006)
New Media Age announces Webcredible's new head of usability (read the full press release about Webcredible's new head of usability))
The Daily Telegraph (February 2006)
Webcredible shares their thoughts about how to win government contracts
Revolution magazine (February 2006)
Revolution magazine reports on a Webcredible focus group they were invited to attend

2005

The Independent (March 2005)
Webcredible contributes to a discussion about protecting your website's copyright and preventing unscrupulous companies from using your content
The Observer on Sunday (February 2005)
Webcredible Director, Trenton Moss shares his thoughts about the current state of play with UK websites, in this thought-provoking article about web accessibility

2004

Internet Works (October 2004)
Webcredible offers accessibility advice in an article outlining 17 ways to make your site accessible
Let's Talk Business Today (October 2004)
Webcredible explains the truth behind the law about web accessibility, under the Disability Discrimination Act
Internet Works (September 2004)
Webcredible wins a pitch to revamp a website for a personal coach
Revolution magazine (July 2004)
Webcredible explains in depth how different groups of disabled users may access the Internet
.Net Web Builder (July 2004)
Webcredible argues that Manchester United's ‘accessible website’ isn't so accessible after all

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Articles on external websites

Our ground-breaking articles have been republished or endorsed by literally hundreds of websites. A small sample of these include:

Listings on the web

Webcredible is listed throughout the Internet, both in directories and through endorsements by other websites. Here's a small sample of some websites endorsing us:

What next?

Please contact us by phone on 0870 242 6095 or by e-mail at . We'll discuss your user experience research & design needs and requirements with no pushy sales pitch and no obligation to you.

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