Latest news

Online shoppers value retailer reputation more than price

17 June 2009

Our latest poll has shown that almost one third of online shoppers are most likely to be persuaded to make an online purchase by the reputation of the retailer. When asked about what was most likely to persuade you to make a purchase from an online retailer, 1382 of you responded. See the full press release about online purchase persuasion.

Cambs County Council case study goes live

2 June 2009

A study of our work with Cambridgeshire County Council has now gone live in the case studies section of the Webcredible website. We carried out a comprehensive user research and user-centered design project to help ensure that its community website, Cambridgeshire.net, was redesigned closely inline with user needs. See the full case study about Webcredible and Cambridgeshire County Council.

Webcredible launches accessible CMS for local and central government websites

27 May 2009

Webcredible today announced the full launch of its accessible Content Management System (CMS), an easy-to-use product designed to make sure that websites, particularly local and central government websites, are highly accessible and compliant to Level AAA of the Web Content Accessibility Guidelines (WCAG). Find out more about the accessible CMS product.

Email and social networking most popular mobile Internet activities

13 May 2009

Our latest poll has shown that more than half of mobile phone users are now using the mobile Internet, with email and social networking the most popular activities. When asked about which mobile services (apart from calls and text messages) you used most, 1132 of you responded. See the full press release about mobile Internet usage.

Internet World presentation slides available now

7 May 2009

The slides from Webcredible's 3 presentations at last week's Internet World exhibition are now available online. The seminars were entitled; engaging users through online video, increasing online conversions, and putting usability at the forefront of the mobile Internet.

Webcredible gets new head of user experience

5 May 2009

Webcredible is pleased to announce that Elisa del Galdo has joined our team as head of user experience. A published author and researcher, Elisa has over 20 years experience in the user experience industry, most recently as Chief of Technical Staff for EMEA at Human Factors International. As head of user experience, Elisa will be responsible for Webcredible's entire UX and UCD offering, including the management of the UX consultants' team.

2009 flights online report available now

28 April 2009

Webcredible has published an update on last year's highly popular flights online report. The report, available as a free download, assesses the website usability of 20 UK travel agents and airlines, benchmarking them against 20 usability guidelines. Get your free copy of the 33 page flights online 2009 report now!

Webcredible launches company blog

21 April 2009

Want to know what the people who work at Webcredible think about industry issues? Well Webcredible has today launched a company blog, which will feature a variety of musings on the user experience industry and digital sector from Webcredible staff. It's taken a while for us to get blogging (given that we are more then 5 years old now), but contributors will include the user experience and development teams and the company directors. Visit the Webcredible blog to see the opening posts.

Webcredible selected by I Want One Of Those.com for usability testing

9 April 2009

Webcredible today announced its appointment by online retailer, I Want One Of Those.com for a usability testing project on its website. The project is designed to identify areas of the site where the user experience can be improved with the aim of helping boost repeat visits and conversions. See the full press release about Webcredible and I Want One Of Those.com.

Webcredible to exhibit and present at Internet World

6 April 2009

Webcredible will be exhibiting and presenting at this year's Internet World exhibition. The show, which will be held at Earls Court 2, London from 28-30 April, is a leading exhibition focused around digital marketing and online business. There are 200 free seminars and over 300 companies exhibiting, so come and meet some of the Webcredible team!