7 November 2006
Clackmannanshire Council website wins top prize for accessibility
Yesterday Clackmannanshire Council's website won the Accessibility Award in the e-government Good Communication Awards 2005. After a rigorous judging process, the award was presented by Trenton Moss of Webcredible - one of the UK's leading consultancies for website usability and accessibility.
Although web accessibility is about making a website accessible to all users, it's particularly concerned with those with visual impairments or disabilities. Blind web users may use a screen reader to ‘speak’ the content of the web page to them. Partially sighted web users may use a screen magnifier, to blow up the text on screen.
Accessibility also involves making sure the website is suitable for people with hearing, motor, and cognitive impairments. It can even refer to people who are accessing the site from particular environments (e.g. a public library with a slow internet connection), or with particular technologies (e.g. a mobile device).
Many organisations' reasons for making their website accessible are to comply with the Disability Discrimination Act and to maximise their online audience. But it is also the case that accessible websites are easier and less time-consuming to manage, better suited to handheld devices and likely to place higher in the search engine rankings.
According to Webcredible's Trenton Moss, Clackmannanshire Council's site is an “excellent example of best practice - images have descriptive alternative text, headings have been appropriately labelled and link text is informative”. The site even takes that next step towards what Moss calls ‘true accessibility’, by allowing easy tabbing through the website for motor impaired users and providing extra navigation for screen reader users.
It is be hoped that others will follow Clackmannanshire Council's good example - last year's study of 1000 websites by the Disability Rights Commission found that 81% of websites failed to reach the minimum standard for accessibility, known as Level A. As Trenton Moss points out “accessibility makes good business sense and it's the law - so it's an open and shut case - literally!”
About Clackmannanshire Council's award-winning website:
Clackmannanshire Council's award winning website was re-launched in March 2005. A panel of site users was established in August 2004 and throughout the site development their views were sought on a range of topics. The panel included one blind user and one partially sighted user.
About Webcredible
Founded in 2003, Webcredible is a user experience consultancy, dedicated to making websites easy to use, accessible to all and ultimately more effective. The UK-based consultancy offers a wide range of services, including user-centred design, usability & accessibility testing, accessible web design, an accessible CMS, as well as a comprehensive training programme.
With almost 200,000 monthly website visitors and a long list of global clients in the private and public sector, including T-Mobile, Norwich Union, eBay, the BBC and the World Health Organization, Webcredible is widely regarded as one of the most respected consultancies in the user experience industry.
The consultancy brings an unrivalled passion and enthusiasm to their work and their uniquely open and collaborative approach to projects ensures clients can fully understand and contribute to the process while gaining on-the-job training and knowledge transfer.