April 2008
eBay selects Webcredible for online accessibility consultancy services
As part of its commitment to online accessibility, eBay UK has selected online usability and accessibility consultants, Webcredible, to provide training and process consultancy for accessibility services, as well as working on specific accessibility projects.
Pippa Gawley, Head of Site Experience, eBay, commented, “We have an extremely engaged and active community of buyers and sellers with a broad range of abilities, and recognise the need to maintain high levels of accessibility and compatibility for all our users.”
Independent figures, sourced by Webcredible, on the ecommerce market indicate that there are 8.6 million disabled people of working age in the UK, with an estimated combined spending power of up to £80 billion . Furthermore, research indicates that disabled users under 65 use the web as frequently as non-disabled users whilst those under 45 use the web more frequently .
Trenton Moss, director Webcredible concludes, “Accessibility does not always get the level of attention which it deserves from web developers and web managers. Often organisations feel that a one-time investment at the development stage of a website is enough. However, the web is a constantly changing and evolving entity. Organisations need to regularly re-evaluate their site to ensure that customers get a good user experience and that the site continues to meet legislative standards. It is extremely encouraging that a market leader in ecommerce such as eBay takes such a proactive and positive attitude towards online accessibility.”
About Webcredible
Founded in 2003, Webcredible is a user experience consultancy, dedicated to making websites easy to use, accessible to all and ultimately more effective. The UK-based consultancy offers a wide range of services, including user-centred design, usability & accessibility testing, accessible web design, an accessible CMS, as well as a comprehensive training programme.
With almost 200,000 monthly website visitors and a long list of global clients in the private and public sector, including T-Mobile, Norwich Union, eBay, the BBC and the World Health Organization, Webcredible is widely regarded as one of the most respected consultancies in the user experience industry.
The consultancy brings an unrivalled passion and enthusiasm to their work and their uniquely open and collaborative approach to projects ensures clients can fully understand and contribute to the process while gaining on-the-job training and knowledge transfer.