User experience blog

Marketing manager job vacancy

By Trenton Moss on 8 February 2010

Webcredible is recruiting! We’re looking for a part-time marketing manager (3 days per week) to join our friendly team on a permanent basis in London, UK. Our marketing strategy has been at the centre of our growth since inception so this position is key to our continued growth and development.

You’ll be fully responsible for the company marketing and PR strategy (online and offline), from conception all the way through to execution. This is a senior role in the company, with you reporting directly to a company director.

Read the full job description for more, send over your CV and you could be working here sooner than you think!

Phasing out IE6 support - A late present for developers

By Brigitte Simard on 4 February 2010

The debate has been going on over the last year or so about the continual support for Internet Explorer 6 – Should it stop or shouldn’t it. Finally this weekend, Google announced that it will begin to phase out support for IE6 as it identified the browser as vulnerable in the recent cyber attacks on Google in China. So it seems we have these attacks to thank for this.

Let me explain – As a developer, IE6 can cause all manner of issues and extra work, and when Microsoft announced last year that it would support it for at least another 5 years, I’m sure I wasn’t the only developer whose heart sank! To support IE6 when developing websites means a lot of extra effort, not to mention the fact that we can’t implement more up-to-date techniques without providing an alternative version for IE6 users.

Aside from this, IE6 has security flaws which haven’t gone unnoticed and it seems hackers made the most of these and were confident enough to attack Google.

So, this announcement from Google is welcomed by me and the rest if the developer community I’m sure, and it seems that now pressure is mounting for the browser to be phased out completely. Can we finally hope that that IE6 will be a thing of the past?

Guest blog - Things can only get worse

By Rhodri Buttrick on 3 February 2010

The day following my disaster day, I was in the library struggling to find a book for my philosophy essay. Thankfully, there is a “disability coordinator” in the library who is extremely helpful and helps me find the books I need. I can even e-mail him in advance and he will find the books for me so all I have to do is collect them. After he had helped me find the book I needed, I went to the desk to take the book out. This was going to be a better day!

But, reaching into my wallet, I found I had lost my access card! A university access card is possibly the most important thin piece of plastic you will ever own, except perhaps your credit card. Without this, a student turns into a second-class citizen. Not only are you are unable to take books out of the library, you can’t get back into your hall of residence as all the gates are electronic. Officially, you can’t even get food from the canteen, as need to show the card to the kitchen staff.

So this was not just inconvenient, it was a total disaster - I was potentially homeless, hungry and late in starting my essay. What’s more, if I didn’t find the card I would have to pay £10 for a replacement. With the exception of not being able to rent out library books there were ways around the other problems. I had to phone a friend every time I wanted to get that into my hall and the office wrote me a note so I could get food.

With dyslexia, is the best way not to lose things, such as access cards, is to get into a good routine of where to put things. I think I know how I lost the access card. When you enter the dining room you have to show your card so I must have left it on my tray and after finishing my meal, left the dining room and forgotten about it. Usually, one of the kitchen staff notice and rescue the cards but on this particular lunchtime, we had fish and chips wrapped in paper! So a lot of things went in the bin rather than the dishwasher and the odds are, my poor card is languishing in a rubbish dump somewhere.

After about a week of searching and trying to survive without the card, I stumped up the cash and bought a new one. I was determined not to lose this one and figured out a new system. Instead of putting my access card on my tray at lunch, I would put my wallet with my access card in it on the tray. This might sound like a risky strategy as doesn’t this mean I will simply lose my wallet? It is bigger, however, and far more noticeable than a card therefore I’m more likely to remember to put my wallet back in my pocket.

What’s happening at Webcredible

By Trenton Moss on 1 February 2010

So as we roll in to February we’re starting to ramp up for our busiest period of the year. In the UK, financial year end for many companies is the end of March, so all-of-a-sudden lots of organisations are looking to spend their remaining budget. We’ve got the usual array of research & design projects lined up over the next few months and have recently recruited a couple of new consultants to join our team to help service our clients.

Where our clients allow, we do like to publicise the work we’re doing so our client list is always being updated and we try to announce projects that we’re working on. For example, Utalkmarketing.com, Retail Systems, and Netimperative have all recently reported on some work we’ve been doing with retailer JD Sports.

We’ve also recently expanded the remit of our training courses, running our first ever SEO training and search marketing & PPC training later this week. We’re running the courses in conjunction with search & online marketing experts, Latitude Group, with both courses virtually selling out now. We’ve also got a new advanced web writing training course starting in March, which we’re running with digital copywriting experts, Sticky Content. The course is a great follow-on from our existing web writing course, which we’ve renamed ‘intermediate web writing training’.

We also published the results of our latest poll, about which industry has the most difficult to use websites. You chose between financial services, government, news, retail, travel and utilities and the winner with just over a third of the votes was… government. It wasn’t a huge surprise - at least to us - that government websites are felt to be the hardest to use, but what did surprise us was just how many of you voted this way. I guess given their likely limited budgets and incredibly diverse audiences, it’s always going to be difficult for government websites to be the best.

We’ve also got a couple of speaking spots this month, one at the National Housing Federation national conference on the role of social media and another one on ecommerce usability at a Wembley ecommerce event. Until next month…

New advanced web writing training course for March 2010

By Ismail Ismail on 26 January 2010

I’m sure you’ll agree that good quality content, written for the web, is the cornerstone of a good online user experience. We’ve been delivering web writing training courses for years - in fact it’s been one of our most popular courses. Many times we’ve been asked to go one step further and develop an advanced course for more experienced practitioners.

As a result we’ve decided to launch an all-new advanced web writing course to help delegates further develop their skills. The course will be run here at our offices in partnership with digital copywriting agency, Sticky Content and it’ll begin at the end of March.

This one-day course will give you an in-depth view of how to commission and develop the right content for your site, users and business objectives. It’ll teach you how to develop content using the techniques of editorial professionals to work in brand tone of voice and to help sell online.

Anyway, just thought I’d let you know about this new course. If you’re interested check out our Internet marketing training pages to find out more about advanced web writing and all our training courses.

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