September 2009 posts

Trenton Moss says:

Accessible video and audio

30Sep

Tags:

We published a top tip in last month’s newsletter on how to go about ensuring you have accessible video and audio on your website, so I thought I’d put my thoughts up on the blog as well.

Accessibility isn’t just limited to the text on your website - it applies to all types of content including … Read more about ‘Accessible video and audio’


Trenton Moss says:

Book review: How to Grow Your Business by Alex Blyth

28Sep

Tags:

I recently received a copy of How to Grow Your Business: For Entrepreneurs by Alex Blyth so decided to share my thoughts on it for all other small business owners out there. The book featured a case study of Webcredible about how we used online marketing and SEO to establish the company in the early … Read more about ‘Book review: How to Grow Your Business by Alex Blyth’


Are you Twitter or Bitter? - Netimperative event

24Sep

Tags:

Last night a few of us here at Webcredible headed over to Soho for an evening of lively debate, organised by Netimperative, on whether Twitter is a good or bad thing for marketers and brands - Twitter or bitter?

The panel included representatives from Tangent One, Guava, TMG and 140Characters.co.uk, and there were many advantages and … Read more about ‘Are you Twitter or Bitter? - Netimperative event’


Facebook makes a profit!

18Sep

Tags:

Facebook has just announced these last few days that after 2 and a half years of connecting people and letting them ‘poke’ each other it has finally made a profit.

Facebook generates revenue from advertising and sponsored groups and no doubt the social networking site will be focusing on improving its offering for the big brands … Read more about ‘Facebook makes a profit!’


EEG as a measure of website success

17Sep

Tags:

As people continue to strive to find new measures of website success, a method which is currently under scrutiny is electroencephalography or EEG.

Simply put, EEG measures conductance (electrical activity) in the brain, which can be associated with certain emotions, such as surprise or anger. EEG, first developed for testing epilepsy, is most certainly not a quick … Read more about ‘EEG as a measure of website success’


Case studies

Our success stories

  • Hotels.com

    Hotels.com gained a much stronger competitive advantage due to a great mobile strategy

  • Macmillan

    Macmillan got fantastic results from our work, including a 50% reduction in mobile homepage drop-offs

  • Hitachi Capital

    Hitachi Capital now delivers a market-leading online proposition and the best user experience possible

More case studies

What are you working on?

  • End-to-end customer experience

    Join up your customer touchpoints to deliver the best possible digital experience that is proven to deliver outstanding business results

  • Customer loyalty & retention

    Ensure your brand promises are delivered through your digital channels so that your customers return and bring others with them

  • User experience of digital touchpoints

    Make sure all your customer touchpoints consistently deliver the very best in user experience, design and usability.

  • Online sales & conversion optimisation

    Increase conversion across all your digital channels. Our clients sell more because they reap the benefits of our sales optimisation expertise.

  • Digital strategy

    Get ahead of the competition with a customer-centred digital strategy designed to deliver long-term business success.

  • Application & product design

    Deliver the best experience for your customers with intelligent digital applications tailored to your business goals and customer needs.

  • Mobile & tablet strategy

    Improve your mobile & tablet propositions with innovative, cutting-edge interface designs that work for you and your customers.

About us

A pioneering customer experience agency, we create and perfect digital interfaces that deliver business success.

Get in touch on 020 7423 6320