Posts written by Alexander Baxevanis

Step into middle England’s best loved department store, stroll through haberdashery to the audio visual department where an awfully well brought-up young man will bend over backwards to find the right TV for you - then go to dixons.co.uk and buy it.

The text above, one of a recent series of advertising messages by Dixons won’t … Read more about ‘Do you need high-street advice to buy online?’


Today is the official release day for “Snow Leopard (also known as Mac OS X 10.6), the next iteration of Apple’s operating system. There’s been little fanfare about this release - perhaps because it has few major new features, but many small “under the hood” improvements. However, I’ll be more than happy to fork out … Read more about ‘Snow Leopard - user experience lies in the details’


Trying to improve your website but your organisation has no budget to buy you the latest shiny piece of software? Here are some free tools to help you get things done through the recession:

If your team is geographically spread, you’ll know that sharing screenshots and videos of interactions is essential for communicating your design ideas. … Read more about ‘5 Free User Experience Design Tools’


Those following the most recent releases in Apple’s App Store may have noticed that Ocado has now launched an iPhone & iPod Touch application. (For those reading this outside the UK, Ocado is an online groceries retailer).

From a first look, the application seems to be fairly quick to understand and easy to use, especially for … Read more about ‘Ocado iPhone app and the importance of context’


We often get asked how companies can best use their online presence to minimise the effects of the downturn. While there’s no silver bullet that works in any kind of business, some helpful ideas for the travel sector come from a recent (29 April 2009) presentation by the Association of British Travel Agents (ABTA) & … Read more about ‘Better user experience can help travel industry survive downturn’


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