As high-end smartphones continue to proliferate in the market, the effect on second-hand smartphone Internet usage continues to fuel the growth and adoption figures for the mobile Internet. Based on the current trajectory, I suspect it won’t be very long before these sophisticated handsets completely out-manoeuvre the broadband and wired Internet space (in many African … Read more about ‘3 phases of mobile strategy maturity’
Posts written by Ismail Ismail
Webcredible is recruiting! We’re looking for a head of user experience to join us on a permanent basis in London, UK.
This is an important leadership role for us and we’d like to find someone with real passion for user experience and a strong track record of innovative user-centred design thinking.
Have a read of the full … Read more about ‘Head of user experience job vacancy’
I’m sure you’ll agree that good quality content, written for the web, is the cornerstone of a good online user experience. We’ve been delivering web writing training courses for years - in fact it’s been one of our most popular courses. Many times we’ve been asked to go one step further and develop an advanced … Read more about ‘New advanced web writing training course for March 2010′
For the past couple of days a few of us have been over at Earls Court manning the Webcredible stand at Ecommerce Expo. Trenton ran a presentation on improving online conversions and we got plenty of interesting people to the stand. So, all-in-all it was pretty successful, you can check-out some photos from the show … Read more about ‘Ecommerce Expo and ecommerce usability’
A few of us Webcredible-types headed over to the groovy offices of Yahoo! in London yesterday to participate in the IMRG mobile workshop.
Abid Warsi, a senior consultant at Webcredible and mobile expert, was speaking about mobile user experience and usability best practice. In addition to our slot, there were excellent speakers from Akamai, ComScore, … Read more about ‘Mobile in the multi-channel experience - IMRG event’
Case studies
Our success stories
Hotels.comHotels.com gained a much stronger competitive advantage due to a great mobile strategy
MacmillanMacmillan got fantastic results from our work, including a 50% reduction in mobile homepage drop-offs
Hitachi CapitalHitachi Capital now delivers a market-leading online proposition and the best user experience possible
What are you working on?
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End-to-end customer experienceJoin up your customer touchpoints to deliver the best possible digital experience that is proven to deliver outstanding business results
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Customer loyalty & retentionEnsure your brand promises are delivered through your digital channels so that your customers return and bring others with them
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User experience of digital touchpointsMake sure all your customer touchpoints consistently deliver the very best in user experience, design and usability.
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Online sales & conversion optimisationIncrease conversion across all your digital channels. Our clients sell more because they reap the benefits of our sales optimisation expertise.
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Digital strategyGet ahead of the competition with a customer-centred digital strategy designed to deliver long-term business success.
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Application & product designDeliver the best experience for your customers with intelligent digital applications tailored to your business goals and customer needs.
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Mobile & tablet strategyImprove your mobile & tablet propositions with innovative, cutting-edge interface designs that work for you and your customers.
About us
A pioneering customer experience agency, we create and perfect digital interfaces that deliver business success.
Get in touch on 020 7423 6320
