Posts written by Mrudula Kodali

Monthly user experience finds

By Mru Kodali on 23 April 2010

A month’s gone quick and it’s time for a few more UX finds. This time we have an image theme:

  1. stock.xchng, an image site exclusively for free stock photography - handy if you’re designing on a budget
  2. ExplainIA, a contest on Flickr to explain information architecture in words, images, audio or video (video of winning entry)

That’s all for now folks.

Monthly user experience finds

By Mru Kodali on 26 March 2010

As promised last month, here are a few more UX related gems we’ve discovered, with somewhat of a comic theme to them:

  1. A comic about design hell - funnily enough, this was forwarded to us by a client of ours. Can’t complain when your clients have such a good sense of humour :)
  2. A comic about phone messages - how true…
  3. A YouTube video test of awareness - this Transport for London ad is very similar to a psychology experiment well-known in the UX world. As you play the video, pay close attention and count the number of basketball passes the white team makes. The rest is revealed later on.

Until next month.

Shaking up the online property market

By Mru Kodali on 16 March 2010

Recent news that Tesco and Google may be gearing up to launch property websites could be a wakeup call for letting and estate agents across the UK and can only be good news for the user experience in this sector.

Sites like Rightmove.co.uk are already pretty well established in this space so building market share won’t be a breeze. However, both Tesco and Google are trusted names in the UK and Google already offers property search in the US and Australia, so it should be reasonably easy to port this offering across. Tesco has tried to do this in the past, but had to pull out due to legal challenges from estate agents, but now the Office of Fair Trading has recommended reforms to this industry which will allow the entry of players like Google and Tesco.

Tesco seems to be taking advantage of this by launching a website called iSold which lets people sell their home for a flat £999 fee. Moves like this have the potential to revolutionise the way property is sold in the UK and estate agent take-up may not be a crucial factor, as it could pave the way for increasing numbers of private sales.

Concerns about hidden problems and the plain unfamiliarity with the process tend to be the barriers to private sales at the moment. But the credibility and trust that may come with big names of Tesco and Google, along with detailed guidance for sellers, could alleviate these issues. Either way, user experience will be key and Google will likely focus on this. As a result, others may eventually have to focus on this as well to continue to compete.

If these developments take place, house buyers/sellers and renters could benefit from not only greater choice at lower costs but hopefully a higher bar set for user experience.  Making selling and buying homes easier is not just a great thing for consumers but may well act as an instrument for a quicker economic recovery.

Photo credit: I See Modern Britain via Flickr / Creative commons

Monthly user experience finds

By Mru Kodali on 26 February 2010

We, the User Experience team at Webcredible, are always stumbling upon interesting sites - UX best practice, bloopers or just plain amusing finds that we share internally. We’ve now decided to share a couple of these on our blog every month. Without further ado, here’s our first installment:

  1. Tag cloud gone wrong - The risks of automatically updating tag clouds with little or no moderation are apparent in this screenshot, where the EggExpert site’s most popular keywords revolve around their poor service
  2. Web 2.0 video - An entertaining explanation of web 2.0 on YouTube

We’ll post some more gems in a month’s time. Future posts will go up on the last Friday of each month.

Photo credit: faith goble via Flickr/Creative Commons

International training

By Mru Kodali on 16 February 2010

Here at Webcredible, we get plenty of requests for in-house customised training but recently we have had our first requests to take this training overseas. A colleague of mine headed to India to run a course last month and a couple of weeks ago, I ran 2 days training in Istanbul, Turkey.

The sessions in Turkey were part of an ongoing relationship with a leading electronics brand, and it was great to experience a different culture and work in a different city for a couple of days. I was quite surprised about the weather though - it snowed and was even colder than in London!