September was a great month for Webcredible – we’ve got stuck into some great projects, new work is coming in steadily and we have some big announcements on the horizon!
In terms of events we’ve been very busy. We’re in the process of organising our first breakfast briefing. Our briefings are free events designed to bring together professionals from different backgrounds to discuss popular UX topics. This briefing will be on the user experience topic of the moment, lean UX.
We’re running three sessions:
Monday 2nd December (morning) 9:00am – 12:00pm SOLD OUT
- Monday 2nd December (afternoon) 1:00pm – 4:00pm
- Friday 6th December (morning) 9:00am – 12:00pm
The event is filling up quickly so request a ticket soon! If you can’t make any of these dates, or if they fill up, don’t worry – we’ll be releasing a lean UX report in late December. If you want us to send you a copy before it goes public, just email and let us know!
September was also the month of Macmillan’s Worlds Biggest Coffee morning, which we were delighted to take part in once more. We spent a morning tasting some lovely home-made food and raising money for a great cause. The winners of our baking competition were Alex, with his sickly ‘biscuits in biscuits’ [sic] and Clara’s much nicer noodle salad.
The coffee morning was also a great opportunity to play around with Vine, check out our first attempt!
On the subject of video content, our training videos are about to get a makeover! As much fun as it has been to make our own, we have decided to hand over the responsibility to an expert. We are really excited to see how they turn out.
Webcredible have only just welcomed four new UX consultants but we’re (unsurprisingly) hiring again! We are looking for a Product Management Executive, a Visual Designer and a Group Account Director. Further details on these positions will be live on the website in the coming days, so keep an eye out!
On another recruitment related note, we are looking for a video production or animation freelancer to help us create some new video content. If you are interested, or if you know anyone, please do send us an email.
Keeping our new staff busy has not been a problem, August has been very busy for new business. We have won an exciting mix of user testing and user-centred design projects for organisations in broadcasting, government and charity sectors.
Excitingly we are in later stages of planning the our company weekend away; we have booked an enormous country mansion in Somerset and voted on activities. It will be a well deserved break from what has been an incredibly busy year! Another hotly anticipated event is happening this month, Macmillan’s ‘World’s Biggest Coffee Morning’. We are inviting friends, family, significant others and clients down to our offices to take part in raising money for Macmillan Cancer Support. Anyone is more than welcome to pop along to our offices (61 Southwark Street) on the 27th between 11:00 – 13:00 and make a donation for some food & cake. You can take a look at what went on at last years event on Pinterest.
As you might have guessed from my recent updates we have been recruiting! I would like to welcome our new UX consultants, Alex and Alf. Slightly worryingly this brings the running total of Webcredible Alex’s to three…
However, we’re not done yet! If your name is Alex and you are a talented account director we want you to join our team on a permanent basis. Read more about our group account director job vacancy, send over your CV and you could be working here sooner than you think!
Part of the reason for our new hires is the wealth of work we’re winning! In July alone we completed projects for an investment bank, two different universities, an awesome charity and a handful of others – exciting stuff!
On the subject of recently completed work I can announce that our work for UCAS on their tracking application has gone live. It was a great to work with UCAS on a project with the scope to improve the user experience for hundreds of thousands of users. A full case study on the project will be coming soon - while you wait here is some feedback from students using the application.
Last, our training academy will be seeing some changes in the coming months with new courses and some updates. Keep your eyes peeled.
Webcredible is recruiting! We’re looking for that special someone to join our team on a permanent basis in London, UK, in the role of group account director.
The group account director role is a commercial role very much focused on developing assigned client relationships within your portfolio. It will also include an element of new business as you grow and develop your portfolio. You’ll need to be a proactive self-starter who will develop assigned key account relationships through good long-term planning and management and contribute to the company sales target.
Webcredible is a really great place to work and develop your career – we look after our team and have a fantastic collaborative, no-blame culture.
Read more about the job, send over your CV and you could be working here sooner than you think!
June has been especially exciting at Webcredible; we have organised and run our first large user experience event, welcomed no less than three new consultants, won a plethora of new and exciting projects and released our latest industry report
As well as attending and presenting at a few industry events we also ran our own event, The Customer Experience Forum. The culmination of months of work this event was a first for us, both in terms of size and content.
The day itself was made up of keynotes, from brands like Dulux and Orange, as well as workshops run by our own user experience consultants and other industry professionals. Workshops topics included Future Trends, Mobile user experience and user experience strategy.
I feel we pulled it off, there will always be room for improvement but I think the day as a whole was brilliant and I hope people really learnt from us and their peers.
As I have mentioned in my previous monthly updates Webcredible are growing and we have been recruiting for some time (not always an easy process!). However, I am incredibly excited that I can now welcome two new user experience consultants to the team, Davina (@davinagifford) and Carrie.
We are not stopping here! In the coming months we will be welcoming another user experience consultant and a project manager.
New industry report
July also saw the release of our latest industry report, university websites – who is making the UX grade? This report takes a look at 10 universities in the UK and grades them on the user experience of their digital presence. It’s one of my favourite Webcredible reports so far and has had exposure in Bloomberg Business Week, Universities News and BizReport.