A few of us Webcredible-types headed over to the groovy offices of Yahoo! in London yesterday to participate in the IMRG mobile workshop.
Abid Warsi, a senior consultant at Webcredible and mobile expert, was speaking about mobile user experience and usability best practice. In addition to our slot, there were excellent speakers from Akamai, ComScore, … Read more about ‘Mobile in the multi-channel experience - IMRG event’
Thanks to the Internet, passwords are everywhere, the odds are if you were to try and write down a list of online accounts which you have to enter a password for, you would not be able to remember them all!
Having finished the online enrolment process for University, I was told in a letter to logon … Read more about ‘Guest blog - Passwords and swearwords’
Jon and I attended the IMRG workshop on interactive marketing yesterday. We really enjoyed the session and like all IMRG events we met some great new people there, as well as old friends.
One particularly interesting topic of discussion was on the use of digital video as part of the online retail experience. There were good … Read more about ‘Using videos on your product pages - a good idea?’
Everybody keeps telling us that online shopping is constantly growing, and I’ve bought many things online (books, CDs, DVDs), but I had never attempted a food shop online until recently and to be honest, the experience has sent me straight back to the checkouts.
Using the website of a certain major UK supermarket, I spent a … Read more about ‘Every little helps, except when it comes to online user experience’
I had a very refreshing experience last week. I was invited to speak at the IMRG Usability Workshop in London. The IMRG is the leading industry body for global e-retailing. I wrongly assumed it would be a line-up of user experience practitioners preaching to the not-yet-converted or just slightly sceptical audience of e-retailers about the … Read more about ‘The IMRG Experience’
Hotels.comHotels.com gained a much stronger competitive advantage due to a great mobile strategy
MacmillanMacmillan got fantastic results from our work, including a 50% reduction in mobile homepage drop-offs
Hitachi CapitalHitachi Capital now delivers a market-leading online proposition and the best user experience possible
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