Posts tagged with 'Financial services'

What’s different about customer experience in financial services?

9Sep

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When we talk about customer or user experience in the financial services arena, what do we actually mean? The understanding of banks and banking is not a straightforward concept, and there are different types of banks out there which serve different purposes for different audiences.

To pick apart some of the layers of customer experience that … Read more about ‘What’s different about customer experience in financial services?’

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