Posts tagged with 'Marketing strategy'

The UK affiliate market broke the £4bn sales barrier in 2009, with over £240m paid out in affiliate commissions (more stats available from the Econsultancy Internet Statistics Compendium 2010). Behind these numbers lays an important human factor; 34% of UK affiliates work full-time running websites as commercial enterprises; only 20% are hobbyists. As a merchant, … Read more about ‘Webcredible viewpoint on affiliate marketing – the importance of partnership’


A successful affiliate marketing campaign will only happen - and remain long term - with successful relationships. Discover exactly what you need to do to build up these relationships.


Yesterday I headed to the National Housing Federation Marketing Communications conference over in Russell Square to give a presentation on engaging audiences through social media. The conference was great and I really enjoyed running my session, so I thought I’d share some of the key issues that I identified as important to consider when looking … Read more about ‘Engaging audiences through social media’


I recently received a copy of How to Grow Your Business: For Entrepreneurs by Alex Blyth so decided to share my thoughts on it for all other small business owners out there. The book featured a case study of Webcredible about how we used online marketing and SEO to establish the company in the early … Read more about ‘Book review: How to Grow Your Business by Alex Blyth’


In today’s highly competitive environment, it’s important to think about how a product or service is conceived and designed across multiple touchpoints. In this article we introduce the concept of service design and explain why it’s important.


Case studies

Our success stories

  • Hotels.com

    Hotels.com gained a much stronger competitive advantage due to a great mobile strategy

  • Macmillan

    Macmillan got fantastic results from our work, including a 50% reduction in mobile homepage drop-offs

  • Hitachi Capital

    Hitachi Capital now delivers a market-leading online proposition and the best user experience possible

More case studies

What are you working on?

  • End-to-end customer experience

    Join up your customer touchpoints to deliver the best possible digital experience that is proven to deliver outstanding business results

  • Customer loyalty & retention

    Ensure your brand promises are delivered through your digital channels so that your customers return and bring others with them

  • User experience of digital touchpoints

    Make sure all your customer touchpoints consistently deliver the very best in user experience, design and usability.

  • Online sales & conversion optimisation

    Increase conversion across all your digital channels. Our clients sell more because they reap the benefits of our sales optimisation expertise.

  • Digital strategy

    Get ahead of the competition with a customer-centred digital strategy designed to deliver long-term business success.

  • Application & product design

    Deliver the best experience for your customers with intelligent digital applications tailored to your business goals and customer needs.

  • Mobile & tablet strategy

    Improve your mobile & tablet propositions with innovative, cutting-edge interface designs that work for you and your customers.

About us

A pioneering customer experience agency, we create and perfect digital interfaces that deliver business success.

Get in touch on 020 7423 6320