Since the iPad was launched, I’ve been curious how this device would be adopted as a working tool by the UX community. Apart from the many project management, mind mapping and sketching apps, there are also a few diagramming apps available for the iPad that could help with creating wireframes and flow charts.
OmniGraffle is one … Read more about ‘iPads in the UX community’
There’s a usability issue so common that I’ve lost count of the number of times I’ve seen customers stumble on it. At first glance it might not be an obvious usability issue, but years of user testing and user research later it proves to be a problem for a large proportion of users across a … Read more about ‘Most common checkout usability issue ever?’
Here’s an interesting website design issue that I came across the other day. I wonder how many companies make the error of seemingly putting internal business process and requirements ahead of the needs of their customers when designing interaction points?
I tried using the Aer Lingus website to check in online and print a boarding pass. … Read more about ‘Don’t forget to design the interface!’
There was an interesting article in The Telegraph technology blog last week titled “Businesses still don’t ‘get’ social media – and its 40-year-old marketing directors that are to blame”. This provocative title led to interesting levels of reaction most of which debated the fact that the cut off was at 40, or in fact that … Read more about ‘What about the 55+ mobile phone market?’
As mentioned in previous blogs, my dyslexia/dyspraxia means the only way I can do my exams is by using speech recognition. Speech recognition software is trained specifically by each user and the hardware also has to be personalised. Changing the microphone or sound card can make the difference between good and terrible accuracy. For this … Read more about ‘Can the use of different colours help usability?’
