Testimonials
User research & usability
Webcredible carried out usability testing for us across two countries. It was an eye-opening experience, particularly being able to watch the testing live in Webcredible's usability lab. The way the tests were conducted was to the highest calibre.
Simret Dhillon, World Health Organization
Webcredible rapidly understood our complex service constraints, applying their expertise to produce powerful yet practical usability improvement recommendations.
Anthony Bowyer-Lowe, Yamaha
Webcredible's usability recommendations were clear, explicit and tangible. A year after implementing their changes website conversions for office design enquiries had more than tripled.
Paul Kelly, Morgan Lovell
The usability consulting carried out by Webcredible was conducted in a highly professional manner and provided us with some very practical information. This was backed up by excellent communication and first-class reporting.
Neal Bigmore, Admiral Insurance
I was really impressed with the work done by Webcredible. We'll definitely be implementing the usability suggestions and the Lambeth website will improve as a result. It was well worth us working with Webcredible and I hope we can do so again.
Kate Vogelsang, Lambeth Council
User-centered design
Webcredible's user research for Airmiles more than paid for itself. Within just a few weeks we saw an increase of over 10% in travel booking volumes and an increase of 33% in customer logins to online shopping on our website.
Stephen Scott, Airmiles
Webcredible is an integral component in helping us create flexible websites for holidays, flights and hotels. Their user research and user-centered design expertise is enabling us to provide the best possible user experience.
George Nolan, Thomson
The results of Webcredible's work have been outstanding - our new site now converts 50% more visitors into customers and customer service issues have fallen by over 70%.
James Hickman, Plumbworld
Live Leads has no hesitation in recommending Webcredible as a usability partner. The benefits of their user-centered design work were immediately apparent and I would urge anyone to get them involved in the design process as early as possible.
Max Rickard, Live Leads
Accessible web design
Webcredible produced a large number of CSS-driven templates to an extremely tight deadline. They were incredibly responsive to our needs and the quality of their work was of the highest calibre. I'd strongly recommend working with them.
Craig Williams, PC World Business
Webcredible know their stuff which is why we go back to them time and time again. We know that their code will always be excellently written and meet our accessibility standards.
Jim Valentine, YouthNet UK
Webcredible cleaned up the HTML of our website and added in loads of accessibility features - all without changing the appearance of the pages at all. The depth of their HTML and CSS knowledge is incredible.
Darren Cousins, Skipton Building Society
Accessibility
Webcredible has given us superb accessibility advice and training. These have made a material contribution to the success of our website projects.
Carolyn Clarke, EDF Energy
Webcredible provided an accessibility audit of our website. The report they provided was easy to read and understand even for non-technical people. The oral presentation that followed was extremely useful too.
Martin Black, Camden Council
Webcredible are very enthusiastic and highly knowledgeable. Their help has proved invaluable in helping us to identify practical improvements to the accessibility and usability of our websites.
Lee Chamberlain, Simmons & Simmons
Training
The web accessibility training was excellent. I'll certainly recommend it to those around me.
Andy Brockie, The Guardian
First Choice was delighted with the advanced CSS course provided by Webcredible. The trainer's enthusiasm and knowledge impressed us greatly. We are now perfectly equipped to improve the online content for all our customers.
Richard Linnington, First Choice Holidays
The web writing course was great! Practical exercises helped us learn how to apply our new skills during the training. The training was fun, interesting and interactive - I'd recommend it to anyone.
Filip Elerud, Levi Strauss
The usability testing course was delivered at a comfortable pace and in a group small enough to benefit all levels of experience. Thanks for a very enjoyable course!
Graham Farrugia, Expedia.co.uk
The usability testing training was extremely practical and just what I needed. The exercises provided an excellent hands-on learning experience that gave me a lot of confidence for when I carried out usability testing for real.
Richard Flude, Moneyfacts
What next?
Please contact us by phone on 0870 242 6095 or by e-mail at info at webcredible.co.uk. We'll discuss your user experience research & design needs and requirements with no pushy sales pitch and no obligation to you.
See also
- Uncover your users' needs and goals with our comprehensive user research offering
- Get a new website through our user-centered design and accessible CSS web design expertise
- Get our accessible and usable CMS so your site offers outstanding accessibility
- Attend one of our 15 fantastic Internet marketing training courses
