First published: June 2008
Local Council Websites: Good, But No Cigar
The 'Local Council Websites: Good, But No Cigar' report evaluates the top 20 Socitm council websites against 20 best practice usability guidelines. Based on our collective experience of usability testing conducted on council websites, we devised 20 essential guidelines that all local councils should adhere to, evaluating each site against these guidelines.
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The website we analysed and their scores were:
- Clackmannanshire - 66%
- Greenwich - 66%
- Haringey - 66%
- Southwark - 65%
- Brighton & Hove - 60%
- Merton - 60%
- East Sussex - 59%
- West Lindsey - 58%
- Bracknell Forest - 57%
- Richmond - 57%
- Salford City - 57%
- Rochdale - 56%
- Gloucestershire - 55%
- Trafford - 55%
- Nottingham City - 54%
- Tameside - 54%
- East Riding of Yorkshire - 48%
- North Lincolnshire - 44%
- Barking & Dagenham - 43%
- Stockton-on-Tees - 42%