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Testing & evaluation

Perfecting the final product

Testing & evaluation checks your digital products to ensure long-term success by testing them with your customers.

It's the little things that make a huge difference at this point, and we want to make your digital products offer an outstanding user experience.

Our testing services produce amazing results that ensure your digital products work exactly how your customers expect and deliver on your business objectives.

On average we perform testing for our clients' digital products every single day of the year. Our testing & evaluation services will:

  • Provide you with real feedback from real customers within your target markets
  • Optimise the levels of usability, accessibility and experience for the design and each interaction
  • Ensure all brand touchpoints are optimised in line with natural human behaviour and business goals

Our consultants are highly experienced at conducting and analysing testing outputs, ensuring 100% accurate results and recommendations.

The result? Testing & evaluation that ensures each platform is perfected to deliver a great customer experience for your target markets. This represents the finishing touches to your brand experience strategy, which is highly successful as it's built on in-depth research and user experience design processes.

Testing tools & techniques

Refined to deliver our testing & evaluation services

  • User testing

    User testing

    User testing involves watching, analysing and understanding how your typical customers use and interact with your digital touchpoints, from websites and applications to smartphones, games and more.

  • Remote user testing

    Remote user testing

    Remote user testing allows us to evaluate your digital products across a large and geographically-diverse customer base.

  • International user testing

    International user testing

    International user testing involves watching, analysing and understanding how your typical customers around the world use and interact with your digital touchpoints.

  • Mobile & tablet user testing

    Mobile & tablet user testing

    Mobile phone user testing and other mobile device testing allows us to evaluate the user experience of your website or app on mobile & tablet devices.

  • Eye tracking

    Eye tracking

    Eye tracking is a testing technique that pinpoints exactly where users look and for how long. It's a brilliant way to test, improve and optimise designs.

  • Expert usability evaluation

    Expert usability evaluation

    An expert usability evaluation is a review of your customer experience by one of our highly skilled consultants. It delivers a great set of insights to improve your customer satisfaction.

  • Accessibility evaluation

    Accessibility evaluation

    An accessibility evaluation is a review of how well your digital products support the needs of disabled web users. It precisely highlights accessibility issues and their solutions.

  • Accessibility testing

    Accessibility testing

    Accessibility testing involves measuring the ease with which disabled users can complete tasks on your site. We'll make sure that your digital products support your disabled customers' needs.

Contact us

Get in touch with us on 020 7423 6320 or e-mail to discuss your testing & evaluation needs and requirements.

Case studies

Our success stories

  • Hotels.com

    Hotels.com gained a much stronger competitive advantage due to a great mobile strategy

  • Macmillan

    Macmillan got fantastic results from our work, including a 50% reduction in mobile homepage drop-offs

  • Hitachi Capital

    Hitachi Capital now delivers a market-leading online proposition and the best user experience possible

More case studies

About us

We're a user experience agency (UX agency) that creates people-centred, efficient and delightful digital experiences.

Get in touch on 020 7423 6320

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