User research
Our user research (or customer research) services will help you precisely identify the needs of your users and show you how to improve your website, intranet or application.
Usability testing
Test your website with real users in this eye-opening experience
Persona creation
Have us identify your key audience groups and their goals & needs
Eye tracking
Discover precisely what users do & don't look at on your website or marketing emails
Card sorting
Have us create a site map structured around the way your users think
User interviews & contextual enquiry
Get truly into the minds of your users to uncover their goals & needs
Intranet usability
Have us improve your company intranet & increase employee efficiency
Focus group research
Find out what people want from your website & how they want it to work
Accessibility testing
See first-hand the problems blind & disabled users have on your website
We can conduct the user research as a precursor to our user-centered design and web design & development. The findings from the user research can be used to form the foundation of your website strategy.
Our research services can be conducted both locally and internationally - find out more about our international reach.
You may also want to read about our fantastic training courses:
- Web usability training
- Usability testing training
- Information architecture (IA) training
- Web writing training
Need more information?
Please contact us by phone on 0870 242 6095 or by e-mail at info at webcredible.co.uk. We'll discuss your user research needs and requirements with no pushy sales pitch and no obligation to you.
