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- How to study mobile behaviour - an ethnographic perspective
- Read this article and learn how to get a true perspective of how people shop using their smartphones and create a great mobile customer experience based on real behaviours
- Topic: Usability & user research
- Tags:
- A guide to conducting Contextual Inquiry user research
- Learn how to get under their skin and improve customer experience with this quick guide to Contextual Inquiry modelling, a technique for studying users in their natural environment and sorting the data into easy to analyse models.
- Topic: Usability & user research
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- Tree testing: an important step early in the web design process
- Illogical information structure leads to bad user experience. Read this article on tree testing and make sure you get it right so your users can find what they are looking for.
- Topic: Usability & user research
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- Diary Study guide: how to get the best results from diary study research
- A diary study is a useful tool to help learn about user behaviour as it provides a record of thoughts and actions in context. Read this guide to master the art of diary study research.
- Topic: Usability & user research
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- Alpha.gov.uk - A quick usability review
- Alpha.gov.uk has been designed with customer experience and user needs at the top of the agenda. Read this article for an initial review and further thoughts for this great website.
- Topic: Usability & user research
- Tags:
- Storytelling: a top strategy for creating an innovative digital experience
- With demand for innovative user-research methods increasing, learn how storytelling can be used in user experience design
- Topic: Usability & user research
- Tags:
- Top methods for social game usability testing
- Usability testing games is a relatively new field. Read some top methods for social game usability testing.
- Topic: Usability & user research
- Tags:
- 7 usability guidelines for websites on mobile devices
- Usability and page design for websites on mobile phones is very different to that of PCs. These essential mobile usability guidelines will help ensure your site works well for mobile visitors.
- Topic: Usability & user research
- Tags:
- Video on demand: 5 key behaviours and attitudes
- With video on demand becoming more popular and widespread, read about our research findings on VoD behaviour trends.
- Topic: Usability & user research
- Tags:
- Methods for analysing card sort results
- Card sorting is a great way to categorise content. Find out how you can do this with just a few post-its and some paper!
- Topic: User-centered design
- Tags:
