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  <title>Webcredible user-centered design articles</title>
  <description>User-centered design from Webcredible</description>
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      	<title>Designing for B2B and enterprise applications</title>
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		<description>In today's highly competitive environment, it's important to think about how a product or service is conceived and designed across multiple touchpoints. In this article we introduce the concept of service design and explain why it's important.</description>
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      	<title>Service design across multiple channels - breaking down silos or joining up?</title>
      	<link>http://www.webcredible.co.uk/user-friendly-resources/ucd/service-design.shtml</link>
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		<description>In today's highly competitive environment, it's important to think about how a product or service is conceived and designed across multiple touchpoints. In this article we introduce the concept of service design and explain why it's important.</description>
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      	<title>Making an impact: Measuring web design effectiveness</title>
      	<link>http://www.webcredible.co.uk/user-friendly-resources/ucd/measuring-aesthetics.shtml</link>
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		<description>Want to build a great website incorporating aesthetic design and usability? Find out what to measure to help ensure your site has great aesthetics, usability and desirability.</description>
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      	<title>7 tips for designing for older users</title>
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		<description>Looking to design a website for older users? Read through these top tips and ensure your site is as effective as possible.</description>
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      	<title>Improving mobile internet usability</title>
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		<description>Even in these relatively advanced times, there's a whole set of problems faced by mobile users when it comes to accessing the Internet. Read about the importance of mobile usability.</description>
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	<title>Getting your website right - uses and misuses of web design patterns</title>
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	<description>Thinking of using web design patterns for your website? Read about how to make sure you're using them in the right context and the right places.</description>
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	<title>Customisable websites - the definitive guide</title>
	<link>http://www.webcredible.co.uk/user-friendly-resources/web-usability/customisation.shtml</link>
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	<description>Customisable websites have recently become more and more popular - get the lowdown on when and why you should and shouldn't allow users to change pages on your website.</description>
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	<title>Designing online social networks: The theories of social groups</title>
	<link>http://www.webcredible.co.uk/user-friendly-resources/web-usability/social-networks.shtml</link>
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	<description>It's important to fully understand the theories of social groups, before designing online social networks - find out all you need to know!</description>
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	<title>Website design aesthetics</title>
	<link>http://www.webcredible.co.uk/user-friendly-resources/web-credibility/website-design.shtml</link>
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	<description>You have just 5 seconds to persuade new visitors to stay on your website - find out how to use website design aesthetics to keep users on your site.</description>
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	<title>How to embed usability and UCD internally</title>
	<link>http://www.webcredible.co.uk/user-friendly-resources/web-usability/embed-ucd.shtml</link>
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	<description>It's not uncommon to hear people complaining about the poor user experience of some B2B and enterprise applications. Read through these top tips to help you in designing enterprise applications that offer a better user experience and increase productivity.</description>
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	<title>Innovative user interface design</title>
	<link>http://www.webcredible.co.uk/user-friendly-resources/web-usability/user-interface-design.shtml</link>
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	<description>More and more websites are developing innovative user interface designs. Check out some of our favourites and see what new ideas you can glean!</description>
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	<title>User-centered design (UCD) - 6 methods</title>
	<link>http://www.webcredible.co.uk/user-friendly-resources/web-usability/user-centered-design.shtml</link>
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	<description>Learn all about user-centered design, the methods available to you, and how and when they should be employed.</description>
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	<title>The seven deadly sins of web design</title>
	<link>http://www.webcredible.co.uk/user-friendly-resources/web-usability/web-design-sins.shtml</link>
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	<description>Read about the seven deadliest web design sins from a recent survey, and what it means for your website.</description>
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	<title>Planning a usable website: A three-step guide</title>
	<link>http://www.webcredible.co.uk/user-friendly-resources/web-usability/plan-usable-website.shtml</link>
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	<description>Learn how to involve usability from the start of the web design process.</description>
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