Usability and user research articles from Webcredible en-uk http://www.webcredible.co.uk/user-friendly-resources/web-usability/ http://www.webcredible.co.uk/i/l.gif http://www.webcredible.co.uk/ http://www.webcredible.co.uk/user-friendly-resources/web-usability/focus-vs-testing.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/focus-vs-testing.shtml Focus groups and usability testing are two very useful but very different user research disciplines. This article will look at the difference between focus groups and usability testing, the pros and cons of each and when in the development process you should use them. http://www.webcredible.co.uk/user-friendly-resources/web-usability/usability-ux.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/usability-ux.shtml A good experience is essential for a customer to return and good site usability has several advantages. This article looks at the big picture and the difference in focus between usability and user experience. http://www.webcredible.co.uk/user-friendly-resources/web-usability/aesthetics-usability.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/aesthetics-usability.shtml How we choose what to buy is a key question that should be asked when designing an ecommerce website. Find out the importance of and relationship between aesthetics and usability. http://www.webcredible.co.uk/user-friendly-resources/web-usability/user-analysis.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/user-analysis.shtml You've conducted your user interviews, but now you need to make sense of all that information you've gathered. These best practice tips will help you analyse the results. http://www.webcredible.co.uk/user-friendly-resources/web-usability/user-interviews.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/user-interviews.shtml User interviews are a great way to build research on your users and help improve the usability of your site. Find out how to conduct them. http://www.webcredible.co.uk/user-friendly-resources/web-usability/security.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/security.shtml With people having to remember more and more usernames, passwords and PINs, it's crucial that any online security offers the best possible usability. Find out how you can help customers remember their passwords and continue using your website in the long-term. http://www.webcredible.co.uk/user-friendly-resources/web-usability/mobile-guidelines.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/mobile-guidelines.shtml Usability and page design for websites on mobile phones is very different to that of PCs. These essential mobile usability guidelines will help ensure your site works well for mobile visitors. http://www.webcredible.co.uk/user-friendly-resources/web-usability/orientate-users.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/orientate-users.shtml Follow these top tips and make sure site visitors know where they are on your site at all times. http://www.webcredible.co.uk/user-friendly-resources/web-usability/eye-tracking.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/eye-tracking.shtml Find out the pros and cons of eye tracking, showing you when you should and perhaps shouldn't use it. http://www.webcredible.co.uk/user-friendly-resources/web-usability/ab-testing.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/ab-testing.shtml Split A/B testing is ideal for testing two web page designs to find out which is the best. Find out how A/B testing works and when to use it. http://www.webcredible.co.uk/user-friendly-resources/web-usability/ecommerce-findability.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/ecommerce-findability.shtml Filtering and sorting are essential for helping users find the products they're looking for. Find out how to make best use of this essential functionality. http://www.webcredible.co.uk/user-friendly-resources/web-usability/website-review.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/website-review.shtml Article outlining the difference between the two usability evaluation methods: The expert usability review and usability testing. http://www.webcredible.co.uk/user-friendly-resources/web-usability/intranet-usability.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/intranet-usability.shtml Read through these intranet usability guidelines and discover how to improve employee productivity and ease of information-retrieval. http://www.webcredible.co.uk/user-friendly-resources/web-usability/mobile-usability.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/mobile-usability.shtml Mobile and handheld usability testing is crucial to your business - find out why and what you need to do for this unique medium. http://www.webcredible.co.uk/user-friendly-resources/web-usability/testing-children.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/testing-children.shtml Usability testing with children can prevent some unique challenges - find out what exactly these are and what you need to do. http://www.webcredible.co.uk/user-friendly-resources/web-usability/focus-groups.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/focus-groups.shtml Focus groups are fundamental as an input into any web design decisions - find out how to plan and successfully run them. http://www.webcredible.co.uk/user-friendly-resources/web-usability/usability-testing.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/usability-testing.shtml Eight essential guidelines for usability testing, helping you to plan, run and analyse usability tests. http://www.webcredible.co.uk/user-friendly-resources/web-usability/older-users.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/older-users.shtml The number of older web users is growing at a dramatic rate. Find out how to make your website easy to use for this lucrative market. http://www.webcredible.co.uk/user-friendly-resources/web-usability/site-search.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/site-search.shtml Site search engines should always allow for common user errors. By taking these errors into account, users should be able to always find what they're looking for through the site search. http://www.webcredible.co.uk/user-friendly-resources/search-engine-optimisation/seo-web-usability.shtml http://www.webcredible.co.uk/user-friendly-resources/search-engine-optimisation/seo-web-usability.shtml Web developers are often of the impression that there has to be a trade-off between optimising for people and optimising for search engines. This article argues that this isn't necessarily the case. http://www.webcredible.co.uk/user-friendly-resources/web-usability/web-journeys.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/web-journeys.shtml Something as simple as taking a new bus journey to work can provide you with valuable usability lessons. Sound strange? Read on for more... http://www.webcredible.co.uk/user-friendly-resources/web-usability/web-content.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/web-content.shtml Writing for the web is totally different to writing for printed matter - find out how to write content for this medium with these eight guidelines. http://www.webcredible.co.uk/user-friendly-resources/web-usability/what-you-do.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/what-you-do.shtml Explaining what you actually do is the first thing your website should do, but many sites forget this most basic of information. Find out how to do this effectively and avoid leaving your site visitors in the dark. http://www.webcredible.co.uk/user-friendly-resources/web-usability/track-visitors.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/track-visitors.shtml Understanding what your visitors actually do on your website is an essential part of usability. Find out how to go about doing this! http://www.webcredible.co.uk/user-friendly-resources/web-credibility/ahead-competitors.shtml http://www.webcredible.co.uk/user-friendly-resources/web-credibility/ahead-competitors.shtml Learn how to stay ahead of your competitors in the fast-paced ever-changing world of the Internet. http://www.webcredible.co.uk/user-friendly-resources/web-usability/ecommerce-usability.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/ecommerce-usability.shtml Increase ecommerce usability and you can maximise your website's conversion rate, reduce drop-out rates and convert users' shopping baskets into orders. http://www.webcredible.co.uk/user-friendly-resources/web-usability/new-browser-windows.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/new-browser-windows.shtml Many websites open links in new windows, especially when linking to external websites. Webmasters who do so should perhaps think twice about this, as it's not always appropriate. http://www.webcredible.co.uk/user-friendly-resources/web-usability/effective-site-navigation.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/effective-site-navigation.shtml Learn how to create site navigation so your users can find what they're looking for quickly and efficiently, ultimately increasing their satisfaction with your site. http://www.webcredible.co.uk/user-friendly-resources/web-usability/speed-up-download-time.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/speed-up-download-time.shtml Do you like to wait for pages to download? Neither do your site users. Find out how to optimise the download time of your website. http://www.webcredible.co.uk/user-friendly-resources/web-credibility/ahead-competitors.shtml http://www.webcredible.co.uk/user-friendly-resources/web-credibility/ahead-competitors.shtml Learn how to stay ahead of your competitors in the fast-paced ever-changing world of the Internet. http://www.webcredible.co.uk/user-friendly-resources/web-credibility/visit-website.shtml http://www.webcredible.co.uk/user-friendly-resources/web-credibility/visit-website.shtml Find out why people may not be coming to your website and what you can do about it. http://www.webcredible.co.uk/user-friendly-resources/web-credibility/why-website.shtml http://www.webcredible.co.uk/user-friendly-resources/web-credibility/why-website.shtml Does your website exist solely for the purpose of existing? Learn how to do something with it and get it working for you! http://www.webcredible.co.uk/user-friendly-resources/web-credibility/beyond-web-usability.shtml http://www.webcredible.co.uk/user-friendly-resources/web-credibility/beyond-web-usability.shtml Find out why usability will no longer give you the edge. Make way for web credibility. http://www.webcredible.co.uk/user-friendly-resources/web-usability/web-usability-killers.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/web-usability-killers.shtml Many web sites considered robust and healthy by their owners may be suffering from one of these eight life-threatening diseases. http://www.webcredible.co.uk/user-friendly-resources/web-usability/web-page-readability.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/web-page-readability.shtml Learn how to make your web pages easier to read with easy-to-read article! http://www.webcredible.co.uk/user-friendly-resources/web-usability/seo-usability.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/seo-usability.shtml A high search engine ranking is pointless if site users can't find what they want when they get to your website. Find out how to convert your site visitors into customers. http://www.webcredible.co.uk/user-friendly-resources/web-usability/basics.shtml http://www.webcredible.co.uk/user-friendly-resources/web-usability/basics.shtml Learn all you need to know about web usability with this crash course!