Usability & user research articles tagged with 'User experience'
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- How to study mobile behaviour - an ethnographic perspective
- Read this article and learn how to get a true perspective of how people shop using their smartphones and create a great mobile customer experience based on real behaviours
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- A guide to conducting Contextual Inquiry user research
- Learn how to get under their skin and improve customer experience with this quick guide to Contextual Inquiry modelling, a technique for studying users in their natural environment and sorting the data into easy to analyse models.
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- Tree testing: an important step early in the web design process
- Illogical information structure leads to bad user experience. Read this article on tree testing and make sure you get it right so your users can find what they are looking for.
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- Storytelling: a top strategy for creating an innovative digital experience
- With demand for innovative user-research methods increasing, learn how storytelling can be used in user experience design
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- User experience over usability
- A good experience is essential for a customer to return and good site usability has several advantages. This article looks at the big picture and the difference in focus between usability and user experience.
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