Usability & user research articles
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- Personas - the definitive guide
- Personas can communicate the results of user research in ways that means the results are taken into account throughout the design/development cycle. Find out how to make the best possible personas for your website.
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- 10 unexpected online user behaviours to look out for
- When designing a website, there are key user behaviours that should be taken into account. But in order to take them into account, it helps to know them. This article discusses 10 of the more interesting and less well-known user behaviours that regularly occur in user testing.
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- Six mistakes to avoid in mobile usability
- Looking to reach your customers through the mobile, but not sure of the best way to go about it. This article looks at some of the most common mistakes that people make when they are giving their business a mobile presence.
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- 6-step process for planning a user test
- Preparing for usability testing requires a surprisingly large amount of planning. Here are the 6 key steps you should go through to get ready.
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- Focus groups vs. usability testing - what, when and why?
- Focus groups and usability testing are two very useful but very different user research disciplines. This article will look at the difference between focus groups and usability testing, the pros and cons of each and when in the development process you should use them.
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- User experience over usability
- A good experience is essential for a customer to return and good site usability has several advantages. This article looks at the big picture and the difference in focus between usability and user experience.
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- Website aesthetics - what has it got to do with usability?
- How we choose what to buy is a key question that should be asked when designing an ecommerce website. Find out the importance of and relationship between aesthetics and usability.
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- User interviews - analysis simplified
- You've conducted your user interviews, but now you need to make sense of all that information you've gathered. These best practice tips will help you analyse the results.
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- User interviews - A basic introduction
- User interviews are a great way to build research on your users and help improve the usability of your site. Find out how to conduct them.
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- Usability & security: Unlikely bedfellows?
- With people having to remember more and more usernames, passwords and PINs, it's crucial that any online security offers the best possible usability. Find out how you can help customers remember their passwords and continue using your website in the long-term.
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